Privacy Policy
How we collect, use, and protect your personal information.
Last updated: October 2024
1. Introduction
eyser-coor is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact information such as name and email address
- Financial information relevant to the services you request
- Communication records including inquiries and correspondence
- Technical data such as IP address and browser type when you visit our website
- Information you voluntarily provide through forms or communications
3. How We Collect Information
We collect personal information through:
- Contact forms on our website
- Direct communication via email
- Consultations and service engagements
- Cookies and similar technologies on our website
4. Purpose of Collection
We use your personal information to:
- Respond to your inquiries and provide requested information
- Deliver services you have engaged
- Communicate about our services and relevant updates
- Improve our website and service offerings
- Comply with legal and regulatory obligations
5. Disclosure of Information
We may disclose your personal information to:
- Service providers who assist in operating our business
- Professional advisers including lawyers and accountants
- Regulatory authorities when required by law
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and encryption where appropriate.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When information is no longer needed, we securely dispose of it.
8. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Office of the Australian Information Commissioner
9. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Address: Level 12, 456 Collins Street, Melbourne, VIC 3000, Australia